The Home Depot: Bringing Our Culture to Life in Social Media

Home Depot’s Social Media Community Manager, Tia Robinson, shares how they created an authentic voice and connection with their customers through their online How-To Community.

REI: Going Local on social media

REI’s Digital Engagement Manager, Jordan Williams, discussed how they utilize social media sites for each REI store to develop a better local connection with their customers.

A must see for retailers and any company that ventures into social media