Foursquare Lets Businesses Talk to Users

Foursquare will start letting businesses capitalize on the enthusiasm of customers who’ve checked in repeatedly by rolling out a way to message them, starting today.

Through the “local updates” tool, businesses can send their updates to a pool of users who will be picked by Foursquare’s algorithm based on the frequency and recency of their check-ins and the businesses they’ve “liked” (a feature Foursquare made available with its redesign last month).

It could give the nearly 1 million businesses that have claimed their listing on Foursquare a stronger incentive to be active on the platform, since they can place messages about specials and events for free in the activity streams of users who’ve likely already spent money in their stores and had enough of an affinity to want to broadcast their visit to friends.

“Now with local updates, it’s hopefully a tool that merchants engage with every day,” said Noah Weiss, the Foursquare product manager who oversees all merchant-facing tools, who noted that users will also have the ability to opt out of receiving updates from a business.

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Goodbye Facebook Places

Less than a year after Facebook deployed “Places” to compete with Foursquare and Gowalla, Facebook is pulling the plug on Places over the next few weeks.

Despite its 750 million members, Facebook could not leverage its mass to make “places” work

Facebook Places never really got much traction compared to other self standing geolocalization platforms like Foursquare, Yelp, Gowalla and other niche platforms.  Places though is not going the way of the dinosaurs, Facebook opted to integrate the localization feature directly in the post, on the wall.

The new feature will allow any user to tag locations in their posts.  They won’t need a smart phone or be near the place for that matter.  They will be able to use the feature from a computer, tablet or any other device giving them access to the internet using the “Places” icon at the bottom of the post

What does that mean for users.  As Facebook changed its aim from Foursquare to Groupon with the deployment of the Facebook “Deals”, we can expect a closer integration of “Deals” with the posts and more online offers.  Hopefully these offers will not clog the wall

Good news though, after the uproar on Facebook privacy settings and the bad habit Facebook had to make new features “opt-out”, Facebook seems to have listened to users and the location feature will be “opt-in”

Who knows, they may even start a new trend that will lead more companies to adopt the “opt-in” model rather that the “opt-out” model.